I replace manual work with smart systems.
I help e-commerce and logistics teams eliminate manual workflows, reduce costs, and scale operations efficiently — without rebuilding what already works.
Experience across Amazon, Uber, Klarna, and TaskRabbit. Systems that work in real-world complexity, not just in theory.
What I do
I turn complexity into streamlined operations.
Fix what slows you down
I identify inefficiencies in your workflows and eliminate manual, repetitive work.
Connect your systems
I integrate your tools and data so everything works together seamlessly.
Automate intelligently
I implement automation that saves time, reduces errors, and scales with you.
Apply AI where it counts
I use AI to enhance decisions, speed up execution, and improve outcomes.
Featured work
Whisperer — AI-assisted support system
An AI-powered workflow that integrates into existing support tools and reduces manual handling. Built across browser extensions, APIs, support workflows, and AI decisioning layers.
- Reduced manual effort per ticket
- Faster response times and decision support
- Significantly lower cost per ticket compared to fully Zendesk-based AI workflows
- Designed to work on top of existing systems — no rebuild required
Customer request
Incoming ticket or inquiry
Whisperer AI
Reads context, retrieves knowledge, drafts response
Agent review
Human validates and approves
Contextual reply
Faster, more consistent response
Got a workflow that feels too manual?
Send it over. I’ll show you what I’d automate and how.
Approach
Make existing systems work better.
Most companies can’t start from scratch. I extend what you already have — combining automation, APIs, and AI to unlock results faster, with less risk.
Work with what you have
I leverage your current tools and infrastructure.
Layer automation and APIs
I connect, automate, and streamline the workflow.
Add AI where it matters
I apply AI to the right problems for real operational impact.
Tools & systems I work with
Tools are useful. How they connect is what matters.
I work across product, automation, cloud and support systems — always with the operational outcome first.
Contact
Have a workflow worth fixing?
Send the context directly from here. Include the workflow, tools involved, current manual steps, and what good would look like.